SupportPortal
(2 votes, average: 5.00 out of 5)
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upportPortal is Online Customer Service and Support Software that combines full featured help desk functions with comprehensive modules in one collaborative package intended to use in B2B or B2C environments. SupportPortal is support solution which is best suitable for use in: * Internal and External Help Desks * Call Centers * Contact Centers, and * Web Portals
SupportPRO SupportDesk
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SupportPRO SupportDesk is an open source web based Helpdesk system with integrated knowledge base application. This software can help you manage your sales and customer service queries in an efficient manner. Customer support is key component to online businesses. SupportPRO SupportDesk is designed specifically for online businesses at an affordable cost. SupportPRO SupportDesk is developed with the insight of SupportPRO.com gained from helping businesses to communicate with their clients effectively. Years of experience in handling customers from the web hosting industry has made SupportPRO.com able to model the software in the most efficient and flexible way.
Inout Support Desk Manager
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Inout Support Desk Manager is a powerful, feature rich, easy to use customer support script that works on PHP + MySQL. It helps you to handle your client’s tickets and projects. Features Include Gmail Like Interface, Custom project section, Unlimited clients and staffs, Unlimited support tickets and projects, Unlimited products, Custom privileges to staffs, Email alerts, Ticket /project starring, Ticket rating, Attachments with posts, Tag notes to post, Signature for posts, Point system for staffs, Private message for staffs, Multi language and multi theme support, Detailed system statistics, Payment statistics, PayPal payment gateway, Client/staff logs, Question Bank, Knowledge Base, Unlimited articles, Unlimited categories, Article keyword tagging, Article rating.